Terms of service.

Welcome to Mahana Surf Retreat! Please read the following terms carefully. By booking a retreat with us, you agree to the conditions below.

1. Booking & Payment

A deposit or full payment is required to confirm your spot on the retreat. All payments are securely processed through our booking platform, WeTravel.

  • Bookings are only confirmed upon receipt of payment.

  • Final balance (if applicable) must be paid before the retreat start date, as indicated on your invoice.

2. Cancellation Policy

We understand life happens. If you need to cancel your booking, the following policy applies:

  • 45+ days before retreat: Full refund minus a 5% processing fee.

  • 30–44 days before retreat: 50% refund of the total amount paid.

  • Less than 30 days before retreat: No refund available.

You may request to transfer your spot to another person or apply credit toward a future retreat (pending availability and approval).

Mahana Surf Retreat reserves the right to cancel the retreat in the case of insufficient bookings, safety concerns, or force majeure. In such cases, a full refund or credit will be offered.

3. Travel & Insurance

Participants are responsible for booking their own flights and transportation to the retreat location in Tahiti.

We strongly recommend purchasing travel insurance that covers:

  • Trip cancellations or delays

  • Medical expenses

  • Lost luggage

  • Adventure sports (including surfing)

Mahana Surf Retreat is not liable for any travel disruptions, injuries, or missed travel arrangements.

4. Surf Conditions

Please note that surfing is subject to natural conditions. Mahana Surf Retreat may adjust the surf schedule based on tides, swell, wind, and safety. We do not offer refunds based on unfavorable surf or weather conditions.

5. Health, Safety & Assumption of Risk

Surfing and outdoor activities involve physical exertion and inherent risks. By booking with us, you acknowledge that:

  • You are in good physical health and capable of participating in all retreat activities.

  • You voluntarily accept the risks associated with surfing, hiking, snorkeling, and related activities.

  • Mahana Surf Retreat and its instructors are not liable for injuries, accidents, or health issues that may arise.

Please inform us in advance of any medical conditions, allergies, or physical limitations.

6. Code of Conduct

We are committed to creating a safe, respectful, and uplifting environment.

By attending, you agree to:

  • Respect local culture and environment

  • Treat fellow guests and staff with kindness and consideration

  • Refrain from disruptive or inappropriate behavior

Violation of this code may result in dismissal from the retreat without refund.

7. Media & Content

Photos and videos may be taken throughout the retreat for promotional use.

You may opt out of being featured by emailing us prior to the retreat or notifying our team during the event.

8. Agreement

By booking a retreat with Mahana Surf Retreat, you acknowledge that you have read and agreed to all of the above terms.

If you have any questions or concerns, feel free to reach out to us at:


mahanasurfschool@gmail.com
+689 87 74 64 66